How long does an order take and how much notice do you need?

Once you have approved your final proofs, orders normally take around 3-4 weeks to complete, but if you need your invitations sooner than this please ring or email and I will do my best to accommodate you

Do your designs come in different colours?

Yes, all of the ribbons and card colours can be changed to match your colour scheme. If possible please supply a small sample of the colour you would like with your booking form so I can match the colour as close as possible.

Do you charge for guests’ names to be printed on my invitations?

There is a small charge of 20p per invitation for this service, please provide the guest names as a word document if possible.

Can you print guests addresses on envelopes or return addresses on RSVP envelopes?

We make a small charge of 20p per envelope.

How many invitations will I need?

The general rule is one per household. If a group of friends live together, it should be one per person/couple.

Is there a minimum/maximum order?

No, you can order the exact number you need. However it is a good idea to order a couple of spare blank invitations just in case you think of extra guests you wish to invite at the last minute.

Can I book an appointment to come and see you for a consultation?

Yes. My studio is at home so if it is more convenient for you to come on an evening or weekend it’s not a problem. Email is generally the best way to contact me initially and I will email / ring you back to talk through your requirements or book an appointment with you.

Should we order all our stationery at the same time?

Yes, then I can book slots in my diary for all parts of your order.

Can I order an invitation sample?

Yes, once you have decided which samples you would like, either print the samples order form off (on the samples page) and post with a cheque or email your request and I will give you my bank details to pay by BACS. Samples are priced as the individual items plus £1.50 postage and packing. I aim to get samples out within 3 working days of your order but at peak times it may take a little longer. PLEASE NOTE: there is a maximum of 3 samples per customer and 50% of the cost of your samples is redeemable against a subsequent order of more than £150.

I've left my stationery to the last minute - can you help?

Please give me a ring and I will do my best to accommodate you.

I ordered a sample from you a few months ago, but can’t see it on your website now. Can I still place an order?

My design ranges change from time to time to reflect current trends etc, and this means that I remove some of the older designs. If you have previously ordered a sample or liked a particular design that has been removed please email or give me a ring and providing I can still get the brooches/embellishments I can still do that design.

--- If you have any other questions, please do not hesitate to contact us! ---